Customer Support
Customer Service Professional (id:290801)
Peak Impact is looking for an enthusiastic Customer Service professional with five years experience to join a dynamic team in a fast paced environment.
Peak Impact is an industry leader offering the highest quality and widest range of home business lead products to our retail and high-volume customers. Our goal is to exceed the expectations of our customers with every interaction.
Qualifications
- Exceptional written and verbal communication skills
- Minimum five years Customer Service Experience
- Knowledge of Internet and MS Office
- Friendly, dynamic, patient & passionate individual with positive attitude, high energy level and ability to multi-task
Responsibilities
- Inbound/outbound calls with customers
- Email communications with customers
- Live text chat with customers using LivePerson
- Customer Relationship Management System Operations
- Order approval/activation/management
- Issue identification and follow-up
- Close communications with Sales, Marketing, Communications, Operations, and Development teams…
For the right person this could be the beginning of something big! Peak Impact specializes in customer acquisition and lead generation in the Direct Marketing and Network Marketing Industries. Unique in Canada, our office and industry are fast-paced. We are growing exponentially while maintaining our small office feel. Join the team that is redefining the industry with exciting new solutions and unsurpassed customer service.
Please send us your resume along with cover letter to
or apply by filling up this form.
